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Dog River Marina

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The 10 Most Important Customer Service Words for the Dog River Marina Complex

The 1st most important word:  Yes.
The 2nd most important words:  Thank you.
The 3rd most important words:  Glad you called.
The 4th most important words:  How did we do?
The 5th most important words:  How may I serve you?
The 6th most important words:  What is most convenient for you?
The 7th most important words:  What else can I do for you?
The 8th most important words:  I’m not sure, but I will find out.
The 9th most important words:  Thank you for your business.  Please call us again.
The 10th most important words:  I apologize for our mistake.  Let me make it right.

                                                       

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